FAQ

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email

 Q: Is COD (Cash on Delivery) available?

Ans: Yes. Just pay 250Rs advance through Bank or Jazzcash/Easypaisa to confirm your order.

Q: How long will it take for my items to arrive?

Ans: Orders typically take 2 working days to arrive within Punjab, 3-4 working days outside Punjab, and 7 working days worldwide. Shipping times vary depending on product demand and shipping location.

Q: Could you elucidate your global delivery protocol, encompassing estimated timelines and shipping tariffs?

Ans: Our organisation facilitates worldwide expedited delivery, typically within 7 working days. Shipping costs are subject to geographical variability and will be calculated commensurately based on the recipient's locale.

 Q: Do you provide a refund or return in case I face any issue with the product?

Ans: Yes, we have our 3 days return and refund policy. Please check that in our policy section.

 Q: Will I receive a confirmation number when I place my order?

Ans: Yes, all customers will receive confirmation after placing their orders (NOTE: Please contact us if you don't receive one within 12 hours)

Q: Who can I contact if I have a problem with my order?

Ans: All inquiries can be forwarded to the team of Drop.

Q: How can I pay?

Ans: We accept all Major Credit Cards, Debit Cards, Jazzcash/ Easypaisa etc. We also do cash on delivery all over Pakistan.

Q: Is Checkout on this site safe and secure?

Ans: You can be absolutely sure that all purchases here are safe and secure.

Q: How to cancel my order?

Ans: In the event you wish to cancel your order, please email us your order number(NOTE: Contact us within 1 hour if you wish to cancel your order)